Payment Information
Last Updated: June 2026
At Spectabelle Beauty Limited, we strive to provide secure, convenient, and reliable payment options for our customers.
This Payment Information page explains the payment methods we accept and important information regarding payment processing.
1. Accepted Payment Methods
Spectabelle Beauty accepts approved payment methods available during checkout, including:
M-Pesa
Debit Cards
Credit Cards
Bank Transfers (where applicable)
Other secure payment options displayed on our website
Available payment methods may change from time to time without prior notice.
2. Secure Payments
All online payments are processed through secure payment service providers.
We do not store complete credit card or debit card information on our servers.
Payment information is protected using industry-standard security measures to help safeguard customer data.
3. Order Confirmation
Orders will only be processed after successful payment confirmation.
Upon successful payment, customers will receive:
An order confirmation email or notification.
Payment confirmation details where applicable.
Customers are encouraged to retain payment receipts and transaction references for future reference.
4. Payment Verification
To protect our customers and prevent fraudulent transactions, Spectabelle Beauty may perform additional verification checks before processing certain orders.
In some cases, customers may be contacted to confirm payment details or identity.
5. Failed Transactions
If a payment transaction fails:
The order may not be processed.
Customers may be requested to retry the payment.
Customers should contact their bank or payment provider if payment issues persist.
If funds are deducted but the order is not confirmed, customers should contact our support team with proof of payment.
6. Pricing and Currency
All prices displayed on the website are in Kenyan Shillings (KES) unless otherwise stated.
Customers are responsible for any applicable bank charges, transaction fees, or currency conversion charges imposed by their financial institution.
7. Refund Processing
Approved refunds will be processed using the original payment method whenever possible.
Refund processing times may vary depending on:
Payment provider policies
Banking institutions
Card issuers
Typical refund processing may take between 5 and 14 business days after approval.
8. Fraud Prevention
Spectabelle Beauty reserves the right to:
Decline suspicious transactions.
Cancel fraudulent orders.
Request additional verification information where necessary.
Any fraudulent activity may be reported to the relevant authorities.
9. Payment Disputes
Customers who believe a payment was processed incorrectly should contact Spectabelle Beauty immediately.
To assist with investigations, customers should provide:
Order number
Payment reference number
Date of payment
Supporting documentation
We will work to resolve payment disputes promptly and fairly.
10. Contact Information
For payment-related inquiries, please contact:
Spectabelle Beauty Limited
📍 Deluxe Mall, Koinange Street, Nairobi, Kenya
📞 +254 XXX XXX XXX
🌐 https://spectabellebeauty.com
By making a purchase through Spectabelle Beauty, you acknowledge and agree to the payment terms outlined above.